1.0 Introduction

Welcome to WOSA App. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including but not limited to buying and selling cryptocurrency, sending and receiving money, and paying for bills and airtime. By accessing or using WOSA, you agree to the terms of this policy. If you do not agree, please do not use the application.

2.0 Information We Collect

• Personal Information: Full name, phone number, email address, BVN (Bank Verification Number), NIN, government-issued ID, date of birth, and home address (as applicable for KYC compliance).
• Financial Information: Bank account details, crypto wallet addresses, and transaction history related to buying/selling crypto and money transfers.
• Usage Data: Device information, IP address, location data, browser type, session duration, and in-app activity logs.
• Cookies and Tracking Technologies: We use cookies, beacons, and other similar technologies to track user activity and improve service experience.

3.0 How We Use Your Information

• To Process Transactions: Facilitate crypto trades, money transfers, and utility payments securely.
• To Comply with Regulations: Meet Anti-Money Laundering (AML), Know Your Customer (KYC), and financial reporting obligations.
• To Improve Services: Analyze usage data to enhance features and user experience.
• To Communicate: Send transaction alerts, updates, promotions, and respond to inquiries.
• To Ensure Security: Detect, prevent, and mitigate fraud, abuse, or illegal activities.

4.0 How We Share Your Information

• With Financial Partners: Banks, crypto exchanges, payment processors, and utility service providers to complete transactions.
• Third-Party Service Providers: Providers of identity verification, fraud prevention, cloud storage, and customer support services.
• Legal Requirements: When required by law, regulation, or legal process (e.g., court orders, law enforcement).
• Business Transfers: In case of a merger, acquisition, reorganization, or sale of assets, your data may be transferred to the new entity.

5.0 Data Security

We take the security of your information seriously. We implement industry-standard security measures such as end-to-end encryption, secure storage, and access controls. Despite our efforts, no system is completely secure, and we cannot guarantee absolute security. Users are encouraged to use strong passwords and protect their account credentials.

6.0 Your Rights

• Access & Correction: You may access, update, or correct your personal data through your profile settings or by contacting us.
• Withdraw Consent: You may withdraw consent where applicable, but this may affect your ability to use certain services.
• Data Portability: You can request a copy of your personal information in a commonly used format.
• Data Deletion: You may request the deletion of your personal data, subject to compliance with regulatory and legal obligations.

7.0 Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page with the revised date. We encourage you to review the policy periodically to stay informed about how we are protecting your information.

8.0 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Email: support@wosaapp.com
Phone: (+234) 9043567483
Business Address: Off Ilobu/Osogbo road, onward junction, Agunbelewo, Osogbo